I Am Merit: Ricardo Alvarez

Ricardo always tries to include his team – because his team makes him feel successful.

At Merit Medical’s newest facility in Tijuana, Mexico, Manufacturing Manager Ricardo Alvarez does everything he can to ensure his employees feel successful – because his team is what makes Ricardo feel successful.

The path to becoming the 2nd employee at Merit Tijuana: I moved my family to Tijuana in January 2014 when I accepted a position with Integra, a contract manufacturer to Merit for seven years. At Integra I assembled a high performance team to produce Merit products with high standards for Safety, Quality, Delivery and Costs. This April, I had the privilege to become part of the Merit family as the Manufacturing Manager and second employee at the new Merit Tijuana Mexico Plant.

Ricardo’s Hiring Philosophy: I currently have 190 total employees covering Engineering, Facilities, Maintenance and Production. I always try to include my team because my team makes me successful. When I hire I look more at personality and values. I take interviewees to the manufacturing floor to see whether they are passionate and enjoy what they do. Technical skills can be learned, but personality and values is so important because they need to fit well with the team and the company’s vision.

How Ricardo Shapes the Merit Culture in Tijuana: Right now we’re the new kids on the block in Tijuana. But my goal is for employees to stay here a long time because many on our corporate team have 15-20 years seniority! And I believe we can achieve that goal if we follow the Merit culture treating people the best we can and looking after our employees’ personal lives. For example, here at Merit we provide free transportation to and from work, lunch and snacks and life insurance – these benefits are not typical around Tijuana and we want to be the best!

On his Commitment to Work and Family: My passion is Manufacturing Operations and I feel a high degree of responsibility to ensure every single device is manufactured with quality, delivered on time, meets standard costs and exceeds the expectations of our customers, so they can use my products or any other Merit device to improve their quality of life. My best hobby is my family: my wife Alessandra Aranda is my motivation, she supports me in many ways, listening, coaching and living in the manufacturing world with me. We have two children, Constanza age 9, she loves to do yoga, and Andre who is 2 is getting ready to play Soccer! We enjoy biking or simply watching a movie together and the best feeling is to end up the week every Sunday with the work done and the family happy!

I Am Merit: Maeve Harris

Maeve Harris

The large decal on the wall of Maeve’s pack area was her unique idea to make the room special and different. It remains one of the most colorful work spaces throughout all of Merit’s facilities

At Merit Medical’s Galway facility, Quotes and Samples Analyst, Maeve Harris, enjoys meeting directly with physician customers and helping them find solutions that make their jobs more efficient.

Maeve’s Unique Role at Merit Medical: A Merit sales rep from Europe or a distributor from the Middle East or Asia will come to me if one of their physician customers wants a procedure pack. They’ll tell me what they want in that procedure pack and I’ll price it out and build a non-sterile sample to send to the customer. The procedure pack will include everything the doctor needs for that specific procedure, from devices to accessories that Merit doesn’t manufacture, like drapes. These packs save a lot of time for the hospitals and make the doctor’s job more efficient. Once the doctor orders the pack, my job is done until they want to make a change – then they come back to me.

Why she loves coming to work every day: The doctors come to our Vision Building in Galway to meet with me and pull product from our shelves. We collect it all in the pack work area and I build the pack with the customer. I get to meet many new people all the time – our international sales reps and our customers. Every day is different. I really enjoy being able to find solutions for our customers and seeing their appreciation for the opportunity to visit the beautiful Merit facility and the customized efforts we make on their behalf.

On why she stays settled at Merit: I grew up in the middle of Ireland. I’ve lived in several places, as distant as Australia. I’ve tried a few different careers. I was a bit of a wanderer until I moved to Galway to work for Merit six years ago. I started on the production line and later became team leader, eventually helping to start Merit’s custom packs business in 2012 – the first production lot was very exciting! I feel very lucky to have been moved up from production – Merit has given me opportunities. There’s always something new for me to learn here and it keeps me going.

After work: I love hiking in the mountains and beauty of Ireland. I come from a large family – four sisters and one brother and my nieces keep me very busy!

If you could send one message to our customers: Merit provides a very individually tailored product and experience for our customers. Other companies claim that they customize, but they don’t customize like we truly do.

Successful Summer ThinkRadial Training Course

The ThinkRadial team is grateful to the clinicians who came from around the US and England to join them for the two-day training course hosted at Merit Medical’s beautiful campus in Salt Lake City, Utah. The program was kicked off on Thursday with welcome remarks, a tour of the facility and an enjoyable evening welcome reception with Merit and the course attendees.

TR1

Dr. Sandeep Nathan of the University of Chicago, Associate Professor of Medicine and Director, Interventional Cardiology for the University of Chicago Medical Center, was the featured faculty presenter. Beyond his engaging presentations and demonstrations on transradial approach, Dr. Nathan fielded many questions from attendees regarding potential roadblocks, which devices to use and when and how he would approach certain complications that could arise. At the end of the course Dr. Nathan provided his contact info to attendees so they could send him questions once they were back in their own practice.

TR2

On Friday evening, the ThinkRadial team organized a trip to the charming mountain town of Park City so the group could see the area. Before heading home on Saturday, attendees participated in a lively review of potential transradial complications and how to address them.

ThinkRadial is looking forward to hosting another group of clinicians at the next course scheduled for September 24-26 at the beautiful Merit Medical Vision Building in Galway, Ireland—then back to Utah October 22-24th. Click here to learn more and to register: https://thinkradial.com/for-clinicians/courses/