I Am Merit: Connie Ackerman

Connie Akerman

Merit Medical’s Production Planning Manager on her approach to Planning, her work/family balance and how she takes her responsibilities “personally.”

Connie’s History with Merit: “I’ve worked with Fred (as in Fred Lampropoulos, Founder, Chairman and CEO of Merit Medical) for more than 32 years, starting in 1983 at Utah Medical. I started on the production line and moved up through several positions to Planning. Fred brought me to Merit Medical’s Planning Department in 1991 as a Planner for our production and molding facilities. In 2011, I was promoted to Manager of Production Planning for all manufacturing out of Merit’s Utah HQ and today I manage seven, soon to be eight Planners.”

Her Loyalty to Merit Medical: “Fred’s dedication, drive and commitment to his employees makes Merit feel like a home away from home. Fred is just as committed to the people here as he is to the business. And that’s why we’ve grown like we have – it’s incredible to see how far we’ve come! Sometimes you just want to say slow down!! But he just keeps going. Fred has inspired my work ethic and set my drive. I’m not sure I could work for someone other than Fred or anywhere other than Merit for these reasons.”

On her Approach to Planning: “I see Planning as the hub of Merit. We could stop a hospital from completing procedures if a product doesn’t get there. Therefore my job is an important step in saving a patient’s life – and I take this responsibility personally. This drives me in everything I do, from my persistent personality to get things done, to hiring Planners who share this same drive. I’m going to do everything in my power to make sure we meet our customers’ needs by getting their orders to them on or ahead of time. We love to beat lead times! We have the strongest planning department we’ve ever had – everyone is proactive and communication flows freely between us and the Customer Service department to ensure our customers have the best experience possible.”

After Work: “When I leave the office my family is my life. I’m married to Rob and we have two kids – Jacob who is 18 and will be leaving for college in the fall, and Kallie, 16, who just got her driver’s license! My kids are my everything to me – we love hanging with our two dogs, camping and 4-wheeling together. At night when I get home I do mom stuff – cook, clean, etc. Late at night I can’t resist reading my Merit emails – but when I’m home – being a wife and a mom is my priority.”